CONTACT INFORMATION

Admission
704-842-6354
Customer Service
704-842-6356
Consumer 24 HR Crisis Line
704-473-2625
ACT TEAM 24 HR Crisis Line
704-689-3149

MISSION STATEMENT

To promote the quality of life and emotional well-being for the citizens in the communities that we serve. Our daily mission shall be to advocate, encourage, and exemplify the barrier-free delivery of responsive, innovative community-based Mental Health/Substance Abuse/ Intellectual Developmentally Disabled services in an environment of dignity and respect for all consumers, their families, community stakeholders, and employees.

VISION STATEMENT

We envision an active partnership between our persons served, organization, employees, our communities, purchasers of Mental Health/Substance Abuse/ Intellectual Developmentally Disabled services, other customers, and community stakeholders. This active partnership values performance, quality, consumer choice, hope and opportunity. Resources will support each consumer's right to choice, build on strengths, exist in a natural environment, and advance the consumer's sense of worth, personal dignity, and recovery.

Consumers have a right to timely and appropriate services, supplied by competent employees that have specialized knowledge/skill and training in the treatment of Mental Health/Substance Abuse/ Intellectual Developmentally Disabled treatment and recovery.

AMERICAN FOUNDATION FOR SUICIDE PREVENTION

RESULTS OF THE OCT-NOV-DEC 2011 CONSUMER SATISFACTION SURVEY

65% of consumers that responded to the survey stated their satisfaction was EXCELLENT

16% of consumers that responded to the survey stated their satisfaction was ABOVE AVERAGE

RESULTS OF THE OCT-NOV-DEC 2011 STAKEHOLDER SATISFACTION SURVEY

100% of stakeholders that responded to the survey stated their satisfaction was OUTSTANDING